L&S Associates

L&S Associates is a recognized Michigan leader in eligibility enrollment and reimbursement services for hospitals, providing services that help clients optimize their revenue cycle management. On clients’ behalf, we help patients with low or no income, those who are aged, or those with disabilities enroll in government-funded assistance programs and realize quality-of-life improvements.

Since the company’s inception in 1990, we have secured millions of dollars in additional revenue for clients and positively impacted the lives of many thousands of people. In August 2012, L&S Associates merged with Human Arc, an innovative industry leader based in Cleveland, Ohio, resulting in one of the largest privately held eligibility enrollment services firms in the country. As a result, we now offer a broader array of services to enhance clients’ reimbursement strategies.

L&S Associates combines unmatched experience with deep compassion for the lives we touch to produce the best results for our clients and the millions of people who depend on them.


  • Human Arc Introduces Champion Disability Advocates

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  • Human Arc Earns Volunteer Group of the Year Recognition from the Cleveland Foodbank

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  • Human Arc 3rd Annual Race to a Million Funds Over 386,000 Meals for the Hungry and Food-insecure Across Three States

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Upcoming Events

  • April 27 - 29, 2014: The HFMA Leadership Training Conference. You can meet Human Arc Associate Vice President Chris Milligan and L&S Associates client relations principal Barb Shelley.

    Gaylord National Resort & Convention Center, National Harbor, Maryland

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  • May 21 - 23, 2014: The HFMA Michigan Chapters 2014 Spring Conference. Visit our exhibit booth and meet L&S Associates client relations principals Barb Shelley and Amy Nguyen.

    Soaring Eagle Casino & Resort, Mt. Pleasant, Michigan

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  • June 22 - 25, 2014: HFMA 2014 National Institute, “This is BIG.” Meet Human Arc founder and CEO Mike Baird, plus executives Bob Glaser, Chris Milligan and Joe Farago.

    The Venetian and The Palazzo Hotel-Resort-Casino, Las Vegas, Nevada

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Experience. Compassion. Results.